Leena Koponen, M.Sc. (Marketing), eMBA
Leena is a developer of customer relationships and business operations. In her work with customers she makes flexible use of research and service design tools in the delivery of Innoman’s consultation services. Building a marketing and sales strategy provides a good framework for the development of sales and marketing. As a professional in the field of commerce, she knows all about CRM, sales funnels and annual marketing calendars.
‘I am motivated by success in working with customers, regardless of whether it concerns my own customer’s successes or those of a colleague, my customer’s business operations or sales, or personal experience of a positive customer service,’ says Leena.
In her free time you can find Leena at the beach kitesurfing, windsurfing, ice-skating, skiing or just taking a dip in the water in summers and winters.