Leena Koponen, M.Sc. (Marketing), eMBA.
Leena is a developer of customer relationships and business operations. In her work with customers she makes flexible use of research and service design tools in the delivery of Innoman’s consultation services. As a professional in the field of commerce, she knows all about CRM and sales funnels.
‘I am motivated by success in working with customers, regardless of whether it concerns my own customer’s successes or those of a colleague, my customer’s business operations or sales, or personal experience of a positive customer service,’ says Leena.
In her free time you can find Leena at the beach kitesurfing, windsurfing, ice-skating, skiing or just taking a dip in the water, whatever time of year it is.